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Average rating for our customers
4.9
On 5
  Last comment: 25-09-2018
Hoy he recibido unos zptos que compre ayer y todo perfecto.gracias, son bonitos y cómodos.Paula


Warranty products sold

The warranty period is, by default,two years. The guaranteeno defects caused by neglect, beatings, misuse or tampering, improper installation, etc. are included, or materials that are worn by use. During the warranty period, Silvio, SL reserves the right to request an official service of the brand, a verification of the origin of the problem. Should be a defect caused by misuse, repair will be billable. In those incidents that justify the use of collateral are eligible for repair, replacement of the article, rebate or refund under the terms established by law. www.calzadossilvio.com make changes or refunds provided that:

to)Advance notice is given to our Customer Service:This step is essential whatever the reason for the return. You can do so by sending an email to ventas@calzadossilvio.com or calling to 976 483 928 We will show you how you can act to return the item. Our telephone hours are 9:00 to 18:00 Monday through Friday.

b)The item to return must be properly packaged for return. The packaging must be in perfectcondition and keep all accessories and instructions of origin.

After checking, and if the above conditions, Silvio SL, are met shall, as appropriate, repair, replacement, price reduction or termination of the contract negotiations that are free for the consumer and user. Silvio, SL responds faults that become apparent within two years from delivery. The consumer or user must inform the seller of the lack of conformity within two months after he has knowledge of it.


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